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About Us / POLICY

The Compact Projector was founded in Melbourne, Australia with one main goal in mind: to bring people the best professional and quality projectors at a fraction of the cost. We have done a lot of research to find out what improvements and ideas we could find and bring to our customers. 

We provide some really amazing products, which we have tested intensively ourselves and concluded to be of extremely high quality standards.

If you have a question about any of our products, feel free to contact us by email at info@compactprojector.com.au

Follow us on Instagram for our latest updates:

@compactprojector

Refund Policy


Returns & Exchanges

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

We only replace items if they are defective and within 7 days of purchase. Please provide proof that the unit arrived damaged. If our engineers conclude that the item was defective due to customer error, an exchange will not be possible. However if the product was deemed defective upon arrival, you may request to exchange the defective unit for the same item. Please send us an email at info@compactprojector.com.au to request approval and an address for the return.

Shipping

To return your product, you should contact the support team (info@compactprojector.com.au) to request approval for the return and to receive a return address.

You will be responsible for paying for your own shipping costs for exchanging and returning your item. Express shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Cancellations

We can cancel your order without any fees* if your request is within 24 hours from the point of placing the order. If more than 24 hours has elapsed, then a refund will not be possible.

*If the order has already been shipped, please refer to Refunds above.

Please note* Compact Projector is not associated with Netflix, Stan, Hayu itself, if any of these App's close, we suggest upgrading your Netflix subscription to mirror more screens in a house hold as the Projector screen will count. Netflix, Stan and Hayu are best Mirrored via Laptop for Compact Projector as the Apps can pull through at a better speed.
We do suggest downloading shows for Mobile. 
Again we do not work for Netflix and cannot change the App itself. 
Thanks guys - Compact Projector Team